Certified in Call Center Telephone Customer Service

  • Home
  • Courses
  • Certified in Call Center Telephone Customer Service

Certified in Call Center Telephone Customer Service

  • Course level: Expert

Description

The telephone is a great channel for customer interactions and provides a convenient means for customers to provide feedback on the products or services of an organization, therefore forward thinking organizations should invest in developing processes that ensure that customer service personnel are equipped to handle all customer telephone interactions effectively.

Fee Structure

Online Registration

Topics for this course

13 Lessons15-32-64h

Module 1

Communication Training
Introduction Communication Skill Training
Communication style Training

Module 2

Module 3

Exam

Download eBooks

About the instructor

0 (0 ratings)

132 Courses

0 students

10,000.00

Requirements

  • The following documents required for admission.
  • Educational documents
  • CNIC/Passport Copy
  • Passport Size Picture
  • Experience letter in relevant field

Target Audience

  • Relevant qualification
X