About Course
What you will learn
Upon completing this course you will have the skills to:
Manage an existing customer base
Generate and follow up on new leads to increase passenger traffic and sales
- Incorporate a quality of results measurements rather than quantity of sales calls
- Examine the attributes of top performing sales professionals and how to develop those attributes Review the latest methods for researching target accounts
Course content
Communicate and present products and services related to retail travel management companies and corporate travel departments
Maintain access to senior decision makers
- Establish geographical territories
- Develop account sales plans to meet and exceed established sales goals
- Analyze and interpret booking and revenue data to maximize revenues Identify new sales opportunities Measure ROI and closing sales at higher margins Use CRM tools to increase quality and effectiveness of customer meetings
Outline
Who should attend
This course is recommended for:
Sales executives and managers responsible for achieving a sales or revenue target
Reservations and ticket office staff seeking to build a sales career
Area sales managers responsible for sales teams
Sales team support staff
Course Content
Module 1
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Assignments
Module 2
Module 3
Exam
Download eBooks
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