
About Course
Participants will learn the basic principles of communication and what causes interference. Learn about nonverbal communication such as body language, evaluate and practice listening, and manage a conversation with effective questions.
What am I going to get from this course?
Participants will communicate more clearly, confidently and effectively, build better rapport and improve their overall communication with others.
About the instructor
ZU
Course Curriculum
Module 1
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Business Communication
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7 C’s of Effective Communication
Module 2
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Principles of Communication
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Understanding Nonverbal Communication
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Assignments
Module 3
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Active Listening
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The Power of Questions and Engaging Language
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Assignments
Exam
Download eBooks
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Download eBooks
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