Certified in Facility Management

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About Course

What is facilities management?

Facilities management involves coordination, delivery, and management of building support services that impact operations. In most organizations, facilities management is the sum of multiple focuses, all related to the building and what happens within it:

  • Building operations
  • Grounds management
  • Project management
  • Real estate management
  • Employee safety and security
  • Space planning
  • Environmental and sustainability
  • Workplace strategy

Facilities management spans both “hard” and “soft” services, with a scope of work that can vary depending on the size of the organization or the complexities of facilities. Corresponding duties focus on the building (hard) and people (soft), and work to bring them together in a way that benefits operations. According to the International Facility Management Association (IFMA):

“Facility management (FM) is a profession that encompasses multiple disciplines to ensure functionality, comfort, safety and efficiency of the built environment by integrating people, place, process and technology.

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Course Curriculum


  • Facility Management Fundamental
  • The Development of a Facility Management Philosophy
  • Introduction to Successful Facility Management
  • Operations and Maintenance
  • Human Resources Management


  • Outsourcing of services or in-house staff?
  • Plant Operations
  • General Administrative services
  • Communications and Wire Management
  • Vendor Management & Outsourcing


  • Benefits of choosing a Source of Supply
  • Materials Management Computerization
  • Facility Emergency Preparedness
  • Estimate Probability of Occurrence
  • Emergency Planning

Course Related Books

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