Certified in IT Management

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About Course

This course is directly concerned with the management issues surrounding information and telecommunications systems. It presents the ingredients of management knowledge necessary for success in the management of information technology.

This course views information from the perspective of managers at several levels–from the CEO to the first line manager. It provides frameworks and management principles that current or aspiring managers can employ to cope with the challenges inherent in the rapidly advancing technology.

Over the past several years, all firms have identified that they must have an e-commerce/e-business presence. We will examine how this will evolve. The course presents fundamental knowledge essential to managing an information technology function successfully within a larger organization.

It considers strategic and operational issues, the significance of rapidly advancing technology and human and organizational issues related to technology introduction and use. Management systems and models of successful behaviour are presented which capitalize on the opportunities and minimize the effects of the inevitable pitfalls

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What Will You Learn?

  • Information Technology Management within a Business Goals Framework o Management Issues within Information Technology Departments o Using Information Technology Operationally, Tactically and Strategically within a Business o Information Technology Management within the Rapidly Changing Technology Environment o Competitive Advantages using Information Technology o Information Technology within Various Industries o Chief Information Officer Successes and Failures o Use of The Internet and World Wide Web for a Competitive Advantage o Electronic Commerce/Electronic Business o Total Cost of Ownership versus Total Benefit of Ownership

About the instructor

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Course Curriculum

Module 1

  • Chapter 1 Introduction to Information Technology
  • Chapter 2 Strategy and Technology
  • Chapter 3 Fast Fashion from Savvy Systems
  • Chapter 4 The Making of an E-commerce Giant and the Uncertain Chapter 5 Future of Atoms to Bits

Module 2

  • Chapter 6 Understanding Network Effects
  • Chapter 7 Social Media, Peer Production, and Web 2.0
  • Chapter 8 Building a Business from the Social Graph
  • Assignments

Module 3

  • Chapter 9 Understanding Software: A Primer for Managers
  • Chapter 10 Databases, Business Intelligence, and Competitive Advantage
  • Chapter 11 A Managers Guide to the Internet and Telecommunications.
  • Assignments

Exam

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