
About Course
Office Administration is a Business Education subject concerned with the study of administrative principles, policies, procedures and technological competencies governing the modern office environment. The content and teaching strategies used should therefore reflect current trends in the office.
This Office Administration syllabus is designed to provide students with the knowledge, skills and attitudes to function effectively within a modern office environment. The syllabus adopts a practical approach aimed at equipping students with the technical and professional skills to perform effectively as clerical and administrative support personnel within an organization
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Course Curriculum
Module 1
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Chapter 1 OFFICE ORIENTATION
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Chapter 2 COMMUNICATIONS
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Chapter 3 RECRUITMENT AND ORIENTATION
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Chapter 4 RECORDS AND INFORMATION MANAGEMENT
Module 2
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Chapter 5 RECEPTION AND HOSPITALITY
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Chapter 6 MEETINGS
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Chapter 7 TRAVEL ARRANGEMENTS
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Chapter 8 HUMAN RESOURCES MANAGEMENT
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Assignments
Module 3
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Chapter 9 ACCOUNTS AND FINANCIAL SERVICES
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Chapter 10 PROCUREMENT AND INVENTORY MANAGEMENT
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Chapter 11 SALES, MARKETING AND CUSTOMER SERVICE
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Chapter 12 OPERATIONS, DESPATCH AND TRANSPORT SERVICES
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Assignments
Exam
Course Related Books
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