Certified in Office Management

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About Course

This course is a comprehensive overview of the administration of the modern office in the public and private sectors. The application of management principles to office operations will be covered.

The course provides practical information about human relations, office technology, and the management process.

 

What Will You Learn?

  • Recognize basic traditional office management practices, emerging management tends administrative management resource areas, and restructured office systems and training needs. Practice leadership and communication skills in business environments, including Groups teams and conflict resolution Manage human resources in the office including staffing, on-the-job employee Practices workforce improvement, conflict resolution, job stress, time management, as Well as work ethics and business etiquette issues. Manage the trends and challenges of office network systems as a result of new Technology Demonstrate knowledge of employee recognition and compensation, health-related Issues office design and ergonomic issues and health and safety issues Demonstrate effectiveness in planning, executing, and follow up of meetings.

About the instructor

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Course Curriculum

Module 1

  • Chapter 1Traditional office management trends
  • Chapter 2 Emerging management trends and changes in today’s workplace
  • Chapter 3 Resource areas influenced by office managers
  • Chapter 4 Office Budgets
  • Chapter 5 Facilities, Equipment, and Supplies Acquisitions

Module 2

  • Chapter 6 Office Area Design and Document Workflow
  • Chapter 7New approaches to managing
  • Chapter 8 Quality and Continuous Improvement (TQM) (CIP)
  • Chapter 9 Worker-empowered Organizations

Module 3

  • Chapter 10 Internal and External forces that influence management practices
  • Chapter 11 Restructured office systems and workplace training needs
  • Chapter 12 Virtual Workers
  • Chapter 13Retraining Existing Workforce

Course Related Books

  • eBooks

Exam

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