About Course
A quality management system (QMS) is a system that documents the policies, business processes, and procedures necessary for an organization to create and deliver its products or services to its customers, and therefore increase customer satisfaction through high product quality.
Course Content
Module 1
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Understanding the Organization and Its Context
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Leadership and Commitment
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Establishing the Quality Policy
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Communicating the Quality Policy
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Organizational Roles, Responsibilities, and Authorities
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Assignments
Module 2
Module 3
Exams
Course Related Books
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